If you are experiencing problems logging into the RigSupplies.com site, please read the following carefully. If after reading the following you are still experiencing problems, please don't hesitate to send an email to RigSupplies.com detailing the problem. -- scott@rigsupplies.com

You can also call our help desk for assistance: (780) 462-5382

Common Problems

• You try to login but keep getting the message "Login Failed".
• You can't remember your password.
• You can't remember your username.
• You don't have a username or password.

Try To Login Again

Solutions

1. You try to login but keep getting the message "Login Failed".

Ensure that your are using the correct password and username. Your password and username are case sensitive so check that you are typing the case correctly and that the caps lock is not on.

2. You can't remember your password / username.

If you cannot remember you password or username then use RigSupplies.com Secure Password Retrieval. You will be asked to enter your username. If you are not sure of your username then enter the email address that you entered when registering.

3. You don't have a username or password.

If you are not a registered user on RigSupplies.com you can register here, or login as a guest using the username 'Guest' and password 'Guest'. Logging in as a guest will restrict you to the priviledges of a guest user.